Frequently Asked Questions
When should I schedule my session?
As early as possible! Remember that you will have your photos taken the summer between your Junior and Senior years. Most Colorado-area High Schools have yearbook photo deadlines in September and October, so we want to be sure to have plenty of time to get those together. Also, the earlier in the summer you do your session the COOLER it is. Since we only photograph 50 seniors a year, we book up pretty quickly.
Do you photograph session in your studio or on location?
Both! We have a full studio in Downtown Denver equipped with lights, backdrops, brick walls, and a 10-foot long white leather couch to die for! BUT…our studio is in the middle of the arts district in LoDo and our alleys are filled with some of the most vibrant graffiti, colors, textures and “urban vibe” around. This is where the majority of our sessions take place. If, however, you have a specific location in mind for your photos – we travel. If you have a specific look you want for your session but don’t know locations we have plenty of places we can recommend to you, all in the Denver front range. No matter where we shoot, we want to make sure you have a variety of looks to show off your individual style.
How many outfits can I bring?
That depends upon the session you choose, but we encourage you to bring LOTS of options – we will help you choose the best variety of looks and the clothing that will photograph the best! Remember, we want to make your senior portrait session the best experience it can be.
When do I pay for my session?
We require a signed contract and a $50 retainer to officially hold your session date and time. The remaining balance is due the day of your session. Our contracts are done online and you will be able to pay for both via credit card, Visa, Master Card, and Discover.
What if I need to reschedule my session?
Life happens, we know, so if you need to reschedule, please call us at least 24-48 hours in advance. Our session fees are non-refundable, but you may use it for a one-time reschedule (if called within the 24-48 hour window) to be scheduled within six months of your original appointment date.
What is a consultation?
The design consultation is where we plan YOUR session and decide what YOU want! We’ll cover style, location, wardrobe, makeup, what you want to do with your final images – EVERYTHING. While we don’t require an in-person consultation, we do highly recommend it if you are new to our studio. An in-person consultation allows us to meet you, you to meet us (which makes everything more comfortable) and it gives you a chance to see all of our products and start planning for your final images. If coming in to the studio for a consultation doesn’t work for you, we can go over everything you need to know over the phone. We just want to make sure that your senior portrait session is everything you want it to be and more!
What is a senior model for Roka Studios?
If you’re a rising high school senior, consider yourself a candidate for our Senior Models program. Otherwise, our Senior Models are chosen by the businesses we work with currently, by clients we’ve worked with in the past, or referrals from previous Senior Models. Our Senior Model program comes with a number of perks that we’re excited to share with you if you’re interested! Give us a call for the awesome details. Basically, if chosen, you’d represent our studio for your senior year of high school! This honor includes, but is certainly not limited to, the following highlights:
- Be the face of Roka Studios both online and in the community for your senior year of high school!
- Model for new location shoots, portfolio building, collaborative projects, or photography workshops we teach!
- Model for commercial and fashion shoots with other businesses we partner with!
- Be featured on prints and canvases at local businesses, boutiques, and advertising locations, as well as on national photography blogs and articles!
- Be eligible for national Senior’s Ignite portrait modeling contests!
When do I get to see the images from my session and place my order?
About two weeks after your session we have your premier ordering session at the studio where you will select your final images and choose your custom prints and products. Your ordering session is highly interactive, super fun, a we’ll unveil the images from your shoot in a gorgeous slideshow! Make sure all decision makers are present – this is when your final decisions about what to order are made! Plan on the appointment taking one to two hours. Our specialty is helping you select the best images, photo groupings, books, for your home, office, or any gifts you have planned.
What is included in retouching?
We custom retouch every ordered image. This includes, stray hairs, facial blemishes, braces, glass glare, skin retouching, and teeth whitening.
How much will my photos cost?
Both the session type and the final products that you select are entirely up to you, so investment levels vary widely. Our print packages start at $250 and our digital collections start at $400. Most of our clients invest anywhere from $750 – $1500 on their High School Senior portraits.
Do you sell digital files?
Yes, we do! We offer individual digital files, digital bundles, digital/print collections, and The Complete Digital collection. Please see our Senior Price guide for all the prices. You can find it on pages 16-18 here at https://rokastudios.com/investment/.
When is payment for my order due?
At the time the order is placed, please be ready to pay 100% of your total order. Orders are custom-made and are therefore non-refundable. Just keep in mind we can’t process your order until we receive full payment. If you need a payment plan we can offer custom payment plans. No prints, products, or digital files are delivered until the balance is paid in full.
What payments methods do you accept?
We accept cash, check, Visa, MasterCard, & Discover.
How long will it take to get my order?
Your portraits are ready for pickup 2-3 weeks after your order is placed. Custom items could take 4-6 weeks. Please allow us the time needed to provide you with the quality you expect! We also offer to ship to you.
Can I have items shipped to me?
Of course! If you would like your items shipped, a shipping and handling fee is applied to your order.
What if I want to make a copy of my images?
If you purchased digital files from us, you are more than welcome to print as many as you want. You are also always welcome to order more prints from us. Unfortunately, you can’t make copies. All images are the property of Roka Studios and are protected by federal copyright laws. Duplication in part or whole (whether by scanning or reprinting) is strictly prohibited and will be prosecuted by law. This includes posting scanned images to social media websites! Please call if you have questions and we would love to help you share your images with friends and family.
LET'S BE FRIENDS!
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